| Tuesday, April 1st |
| Plenary Speakers |
 Insights on Performance Measures from the US.pdf |
Dr. Dale Bratzler |
| Positive Deviance - How a Unique and Innovative Approach is Making a Difference.pdf |
Dr. Jon Lloyd |
| Using Social Marketing to Promote Safer Healthcare |
François Lagarde |
| What’s Policy Got to Do With Me - A Front-Liners Guide to Making a Bigger Difference.pdf |
Steven Lewis |
| Spread Workshop |
| From Me to We: Adapting to Adopting ~ A Spread Workshop |
Framework and Models for Spread.pdf - Tanis Rollefstad
Introducing Social Marketing Practices to Promote Safer Healthcare.pdf - François Lagarde
Worksheets.pdf - François Lagarde
Improvement Team and Leader - In Perfect Harmony.pdf - Gina Shakespeare |
| Morning Workshops |
| Model For Improvement - Moving Toward Safer Patient Care.pdf |
Dr. Michael Murray, Dannie Currie |
| Quarterly Reports - Understanding and Using the Data to Guide Performance.pdf |
Virginia Flintoft, Stephanie Kam |
| An Organizational Perspective on the Use of the HSMR Measure.pdf |
Dr. Robert Penfold, Shauna Figler, Jack Bingham |
| Engaging Physicians in Your Quality and Safety Teams.pdf |
Dr. Paul Boiteau, Dr. Denny Laporta |
| Lights, Camera, Action - Tips, Tools and Strategies for Getting an Efficient and Complete BPMH.pdf |
Olavo Fernandes |
| Afternoon Workshops |
| Why There is No Toyota in Healthcare and What You Can Do about It.pdf |
Bruce Harries, Leanne Couves |
| Getting Hands On With Human Factors.pdf |
Jonas Shultz |
| Accreditation - What Does it Mean for Me.pdf |
Donna Hutton, Sandra Kearns, Rennie Harper |
Catalyzing Whole Systems Change Through Appreciative Inquiry
|
Dr. Kenneth Zakariasen |
| The Health Systems Leadership Framework - Moving Localized Innovations into Broader Strategies for System Improvement.pdf |
Dr. Don Philippon, Dr. Graham Dickson |
| Wednesday, April 2nd |
| Breakout Session A |
| Medication Reconciliation Across the Continuum - to Long-Term Care.pdf |
Marg Colquhoun, Rhonda Freeman, Kathy James-Fairbairn |
| Getting Started with the ICU Strategies.pdf |
Bruce Harries |
| How Does Infection Control Surveillance Integrate with Quality Improvement.pdf |
Pam Ritchie |
| High Expectations for Medication Reconciliation - A Surveyor’s Experience from 2007 Accreditations.pdf |
Theresa Fillatre |
| Role of Patients and Families in Improvement Work.pdf |
Katarina Stanisic, Ryan Sidorchuk |
| Leadership Role in Spread.pdf |
Debbie Barnard, Dr. Brian Wheelock, Dr. Tony Taylor |
| Breakout Session B |
| Catch Up on the Falls in Long-Term Care Initiative.pdf |
Irmajean Bajnok, Heather McConnell |
| Overcoming Barriers in Quality Improvement - A Focus on the ICU Strategies.pdf |
Leanne Couves, Tracie Northway |
| Notes from Session (Overcoming Barries in Quality Improvement).pdf |
Leanne Couves, Tracie Northway |
| The True Significance of Medication Reconciliation - Are We Really Avoiding Potential Harm.pdf |
Marg Colquhoun, Olavo Fernandes |
| How Do We Know if We Have a Problem - MRSA Getting Started Kit.pdf |
Dr. Michael Gardam |
| Engaging Physicians in Your Hospital Quality and Safety Initiatives - for Senior Leaders.pdf |
Dr. Paul Boiteau, Dr. Denny Laporta |
| Perfect AMI Care by Design - Lessons from the Field.pdf |
Theresa Fillatre, Bonnie Walker |
| Breakout Session C |
| Business Case Development for ICU Interventions.pdf |
Bruce Harries |
| Helping Each Other Make The VTE Intervention Successful.pdf |
Dr. William Geerts |
| Involving Patient’s and Families in Medication Reconciliation.pdf |
Donna Denison, Laurie Thompson |
| The Current State of Identifying Surgical Site Infections Across the Continuum of Care.pdf |
Zahir Hirji, Diane White |
| The Business Case for Antibiotic Resistant Organisms.pdf |
Dr. Andrew Simor |
Staff vs Staph (MRSA): It Takes a Region
|
Dr. Jon Lloyd |